Case Study: House Call Company achieves faster payroll processing and better profitability with ServiceTitan

First ServiceTitan Payroll Pro User Figures Company Pay in 30 Minutes

House Call Company, a Virginia-based service business, had been underusing ServiceTitan and relied on a manual, error-prone payroll process built around reports, spreadsheets, and QuickBooks. As President Susan Vanderwerff worked to improve profitability and streamline operations, she looked to ServiceTitan, including its Payroll Pro offering, to replace the time-consuming payroll workflow and reduce mistakes.

ServiceTitan implemented Payroll Pro alongside its core timesheet and performance pay features, allowing House Call Company to run payroll directly in the platform. The result was a dramatic efficiency gain: payroll now takes about 30 minutes instead of more than half a day, with far fewer manual steps and less risk of human error. By using ServiceTitan more fully, House Call Company also improved profitability, turning a $40,000 loss in June 2017 into a $40,000 profit by June 2021.

House Call Company

Susan Vanderwerff

President