Case Study: ServicePro achieves stronger customer support and enterprise growth with ServiceTitan

Family Business ServicePro, ServiceTitan Find Common Ground, Common Values

ServicePro, a family-owned software company serving pest control, lawn care, and arbor businesses, had long struggled to find technology that matched the needs of its own operation and customers. As the company grew from a single truck to more than 200 and expanded to 1,000+ customers, its leaders looked for a partner that shared their values and could support continued innovation. ServiceTitan entered the picture with its cloud-based platform for the trades.

ServiceTitan acquired ServicePro and combined resources to accelerate product improvements and customer support. The companies plan to enhance maps and routing, recurring service management, accounting and office automation, leads and follow-ups, and multi-location setup. The result is a stronger enterprise offering for trades businesses and better customer continuity for ServicePro’s clients, with ServiceTitan bringing additional scale and backing to speed growth and improve the overall experience.

ServicePro

Andy Deering

Executive