Case Study: Sila Services achieves centralized control and faster reporting with ServiceTitan

Enterprise Hub provides Sila Services with a centralized view, and central control, of a growing portfolio

Sila Services, a private-equity driven trades business with 23 entities, needed a better way to collect, share, and analyze information across its growing portfolio. Before ServiceTitan’s Enterprise Hub, manager of ERP and Business Development Alex Dukhin had to run separate reports for each business and consolidate them manually, making reporting and growth management difficult.

ServiceTitan implemented Enterprise Hub to give Sila Services a centralized view and control across locations, with roll-up reporting, shared dashboards, multi-location user management, and easier pricebook updates. The result was a major time savings—Dukhin said Enterprise Hub likely saves “hundreds of hours a month” on the corporate side—and faster issue detection, smoother acquisitions, and more consistent operations across tenants.

Sila Services

Alex Dukhin

Manager of ERP and Business Development