Case Study: Daffy Ducts achieves over $800K in annual revenue growth with ServiceTitan

Duct Cleaning Business Finds Software That Doesn’t Drive Him Daffy

Daffy Ducts, founded by Justin Tarr, grew from a one-truck duct-cleaning operation into a thriving regional business, but first needed a better CRM to manage growth, improve sales, and gain clear visibility into KPIs. Its previous software failed to deliver the insights and efficiency Tarr needed to scale.

With ServiceTitan, Daffy Ducts got a more robust platform for onboarding, scheduling, sales dashboards, and task-level metrics. ServiceTitan helped improve scheduling, billable efficiency, and close rates, while also revealing underpricing issues that boosted average ticket performance; the company has since grown to more than $800,000 in annual revenue, with an average ticket of $850 across 12,000 homes serviced.

Daffy Ducts

Justin Tarr

Daffy Ducts