Case Study: Blanton's Air, Plumbing & Electric achieves 35% revenue growth in 1 year with ServiceTitan

Blanton's Air, Plumbing & Electric - Customer Case Study

Blanton’s Air, Plumbing, Electric is a family‑run HVAC and home services company founded in 1951 that combines long‑standing service values with modern “green” technology and a strong commitment to employing veterans. Faced with the need to modernize operations, improve marketing efficiency and lead conversion, and gain real‑time visibility into field and call‑center activity as they scaled, the company sought a unified software solution.

By implementing ServiceTitan with phone, mobile, credit card and financing integrations and using features like tags for call priority and equipment tracking, Blanton’s streamlined dispatching, coaching and marketing workflows. The platform delivered real‑time insights, higher productivity and better lead closing, helping the company grow revenue by 35% in one year.

Blanton's Air, Plumbing & Electric

William Blanton

Owner