Case Study: Best Service achieves 72% revenue growth in one year with ServiceTitan

Best Service - Customer Case Study

Best Service is an Orange County residential service company that began as a two‑man electrical shop and expanded into plumbing and HVAC. As the team and call volume grew, owner Brian Vardiman outgrew paper, cell‑phone notes and Outlook and needed a unified system to manage operations, customer history and field teams.

They implemented ServiceTitan (including ServiceTitan Mobile) to centralize real‑time data, KPIs, customer records and synced field-to-office workflows. Over three years on the platform they saw rapid gains—most notably a 72% revenue increase in one year—and earned a TitanScore of 64, with continued growth year over year.

Best Service

Brian Vardiman

Owner