Case Study: Beck Electric, Generators & Plumbing achieves faster growth and higher profits with ServiceTitan

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Preview of the Beck Electric, Generators & Plumbing Case Study

Beck Electric, Generators & Plumbing - Customer Case Study

Beck Electric, Generators & Plumbing, a fast-growing electrical, generator, and plumbing company in Waynesburg, Ohio, needed a better way to scale as it expanded its team, added a plumbing vertical, and worked to improve profitability. Before ServiceTitan, the business relied more heavily on manual processes and wanted a more reliable way to manage estimates, inventory, and reporting.

ServiceTitan gave Beck Electric an all-in-one platform with job costing, pricebook, inventory, memberships, templates, and an online portal to streamline operations and standardize quoting. The results included faster workflows, quicker error detection, and stronger margin control, helping Beck Electric grow net profits by 5% year over year and reach double-digit net profit margins. Since joining ServiceTitan in 2021, the company also grew rapidly, hired 10 new managed techs, and now services 1,200 generators through memberships.


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