Case Study: American Leak Detection of Tampa and MWSL Midwest boosts efficiency, transparency, and revenue with ServiceTitan

American Leak Detection ‘skyrocketed’ with ServiceTitan

American Leak Detection of Tampa and MWSL Midwest, a plumbing leak detection franchise, was struggling to manage bookings, technician updates, reporting, and customer communications with a manual, calendar-based process. After adding ServiceTitan in 2019, the team gained a better way to coordinate jobs, track work, and improve visibility across the business.

ServiceTitan helped American Leak Detection of Tampa and MWSL Midwest centralize job booking, call recording, field forms, reports, and payments in one cloud-based system. The results included stronger efficiency, communication, reliability, transparency, and accountability, plus a rise in Google reviews from 127 to 1,300 and revenue growth from $1.9 million in 2020 to roughly $2.1 million–$2.2 million in 2021.

American Leak Detection of Tampa and MWSL Midwest

Jennie Nagel

American Leak Detection of Tampa and MWSL Midwest