Case Study: Aire Serv® of Aggieland achieves higher conversion rates with ServiceTitan

Aire Serv® of Aggieland boosted conversion rates 29% with Sales Pro

Aire Serv® of Aggieland, a trusted HVAC services company in College Station, Texas and part of the Neighborly® family, was struggling with limited visibility into technician and sales calls, which made it difficult for ServiceTitan to help identify missed revenue opportunities and improve close rates. Before using Sales Pro, the team relied heavily on time-consuming ride-alongs to understand what was happening in the field.

ServiceTitan’s Sales Pro, now called Field Pro, gave Aire Serv® of Aggieland AI-powered call recording, transcripts, summaries, and analytics so managers could coach remotely, reinforce sales processes, and train from real examples. The results were strong: a 29% increase in sales conversion rate, a 94% increase in average ticket, and a 3x increase in membership conversion rate year over year.

Aire Serv® of Aggieland

Rebekah Hatcher

Owner