Case Study: Affordable Heating and Air scales from 1 truck to 50 employees with ServiceTitan

Affordable Heating and Air grows from 1 truck to 50 employees with ServiceTitan

Affordable Heating and Air, an HVAC startup, faced the challenge of scaling its new business rapidly without the proper software infrastructure to manage its operations, processes, and growth. The company's founder, Donna Kreisler, advocated for ServiceTitan to be the all-in-one solution to provide the necessary structure and measurement tools from the very beginning.

By implementing ServiceTitan, Affordable Heating and Air utilized its pricebook, dispatch board, and detailed reporting to measure and manage every aspect of its business. The results were exceptional; within just two and a half years, the company grew from one truck to 50 employees and 8-10 daily install crews, opened a second branch, and accumulated over 1,200 five-star reviews. ServiceTitan provided the stable and consistent operational foundation that enabled this rapid, measurable scaling.

Affordable Heating and Air