Case Study: Absolute Services achieves rapid growth and doubled revenue with ServiceTitan

Absolute Services ‘basically doubled in size every year’ with investment in ServiceTitan

Absolute Services, a northern Kentucky home services company, was looking for a way to scale beyond its original garage door business and improve performance as it added HVAC, plumbing, and electrical services. After adopting ServiceTitan, the company gained better visibility into key metrics like close rates, average ticket, marketing sources, and technician performance.

ServiceTitan helped Absolute Services replace simple checkboxes with red/yellow/green inspection forms, making issues easier for customers to understand and helping techs sell recommended repairs. The company said its average ticket “skyrocketed,” revenue grew from $1 million to $10 million in a little over four years, and it “basically doubled in size every year” after implementing ServiceTitan.

Absolute Services

Kasey Thorn

Marketing Manager