Case Study: A1 Garage Door Service achieves 48% revenue growth in less than one year with ServiceTitan

A1 Garage Door Service - Customer Case Study

A1 Garage Door Service is a family‑owned company founded in Arizona in 1998 that has grown to serve seven states with over 110 employees. As they expanded, their legacy systems concealed operational problems and limited visibility into dispatching, mobile workflows and payments, making it difficult to run the modern, customer‑focused business they wanted.

By adopting ServiceTitan (credit card, mobile and phone integrations plus features like Dispatch Boss and a comprehensive pricebook), A1 gained detailed business visibility and streamlined field operations. After launching in September 2016, operations ran much smoother and the team built better customer rapport — driving a 48% revenue increase in less than one year.

A1 Garage Door Service

Thomas Mello

Owner