Case Study: A-1 United Heating, Air & Electrical achieves faster, paperless operations with ServiceTitan

A-1 United Heating, Air & Electrical Is Ready To Run, ServiceTitan Is Helping Them Move Faster.

A-1 United Heating, Air & Electrical, an Omaha-based residential HVAC and electrical company, needed a more modern way to run its business. President Amber Kempenar wanted to eliminate paper workflows, improve reporting, and give technicians a single, mobile-friendly platform instead of juggling multiple systems. The company chose ServiceTitan after earlier software switches failed to meet its needs.

ServiceTitan helped A-1 go paperless by putting job details on technicians’ tablets and uploading records to the cloud for easy office access. With ServiceTitan’s dispatch board, estimate builder, and inventory tools, A-1 improved scheduling, reduced lost paperwork and invoicing delays, and made it easier to upsell and prepare for jobs. Kempenar also said ServiceTitan has helped retain technicians and support the company’s growth ambitions.

A-1 United Heating, Air & Electrical

Amber Kempenar

President