Case Study: Comfort Control, Inc. achieves secure mobile device management with ServiceTitan

15 Things to Know About Keeping Company Phones and Tablets Secure

Comfort Control, Inc., an HVAC company in Buford, Ga., faced the challenge of keeping company phones and tablets secure as mobile devices became more central to field operations. Richard Kohberger, the company’s operations manager, discussed the issue in a ServiceTitan webinar and explained how the team used ServiceTitan alongside mobile device management (MDM) software to better control devices that technicians rely on every day.

ServiceTitan and the MDM approach helped Comfort Control lock down company devices, limit non-business app use, protect data on lost phones or tablets, and standardize settings like calendars, passcodes, and Wi‑Fi access. The result was tighter security, better device retention, less scheduling confusion, and lower risk of data loss, with MDM cited as an affordable solution at roughly $2 to $4 per device per year.

Comfort Control, Inc.

Richard Kohberger

Operations Manager