Case Study: MyPlumber streamlines scheduling and grows bookings with ServiceOS

MyPlumber - Customer Case Study

MyPlumber, a London-based plumbing and home services provider, faced a significant operational challenge due to a hectic schedule requiring constant customer appointment changes. This was causing them to lose time and reduce profits. They turned to ServiceOS for a solution to this problem.

ServiceOS implemented its system, which featured automatic rescheduling, real-time availability, and route optimization. This allowed MyPlumber to optimize its workforce and respond to changes efficiently. As a result, the company saw a drastic improvement in its daily operations. Measurable growth was achieved, with bookings increasing from 258 worth £20,000 in May 2019 to 455 worth £32,615 in May 2020 after using ServiceOS.

MyPlumber