Case Study: Water Tight Canberra achieves reduced administration and boosted technician efficiency with ServiceM8

Water Tight Canberra - Customer Case Study

Water Tight Canberra is a plumbing, drainage and gasfitting business in the Australian Capital Territory, founded in 2010 and servicing residential, commercial and property-management clients. Realising their previous job management software was lagging and not supporting technicians to be as efficient as possible, Water Tight Canberra switched to ServiceM8 to modernize their operations.

ServiceM8 implemented a cloud-based job management solution that streamlined scheduling, onsite job management and paperwork. Since adopting ServiceM8, Water Tight Canberra has reduced administrative workload, improved technician efficiency and “changed the way [they] do business,” enabling them to deliver the reliable, high-quality service they’re known for.

Water Tight Canberra

Tom Martin

Owner