Case Study: Realty Rekey achieves rapid multi-state growth and $2,000/month savings with ServiceM8

Realty Rekey - Customer Case Study

Realty Rekey, a Phoenix-based locksmith serving commercial and residential clients, faced inefficient, manual job and client tracking using Gmail and separate invoicing systems. To streamline operations and support growth, they adopted the ServiceM8 app, which centralizes job data, dispatching and client communication.

Using ServiceM8’s SMS notifications, GPS tracking, photo documentation and on-site invoicing — plus shared client access for transparency — Realty Rekey cut administrative overhead (saving nearly $2,000/month), reduced dispatch staffing from two people to one, and scaled from operating in 1 state to 8 states and 13 metro areas in under two years, now completing over 30,000 jobs annually. ServiceM8’s features also improved proof-of-work and customer satisfaction.

Realty Rekey

Dan Legge

Realty Rekey