Case Study: Lloyd Plumbing achieves streamlined job management and paperless operations with ServiceM8

Lloyd Plumbing - Customer Case Study

Lloyd Plumbing, a Diamond Creek, Victoria plumbing business founded in 1982, faced inefficiencies from long-standing paper-based systems for recording client and job details. To better manage incoming jobs, quoting, invoicing and team communication they turned to ServiceM8, with implementation support from ServiceM8 Partner Tradie Support Services.

ServiceM8 was deployed to digitize job management, quoting and invoicing workflows and improve team communication across the business. The result is that ServiceM8 is now an integral part of Lloyd Plumbing’s operations—replacing paper processes, streamlining day-to-day job management and becoming a system the owners say they "couldn't see us doing it any other way" without.

Lloyd Plumbing

Dean Dynon

Director