Case Study: Katie Sweep streamlines job management with ServiceM8

Katie Sweep - Customer Case Study

Katie Sweep, a chimney sweeping team serving York, Harrogate, Selby and surrounding Yorkshire villages, had been managing jobs, clients and scheduling with a paper diary. As the business grew, this became increasingly difficult to handle day to day, prompting them to look for a more modern job management solution from ServiceM8.

ServiceM8 was introduced in 2020 to improve organisation, scheduling and communication, helping Katie Sweep deliver its customer service more efficiently. By connecting ServiceM8 with Xero and Stripe, Katie Sweep also streamlined payment reconciliation, avoided double-entry and gave clients a more convenient invoicing experience, supporting smoother operations overall.

Katie Sweep

Katie Wiggins

Katie Sweep