Case Study: Integrum Services achieves streamlined scheduling and improved cashflow with ServiceM8

Integrum Services - Customer Case Study

Integrum Services is a Surrey‑based pest control company working across domestic and commercial sites (including airports) that struggled with paperwork and spreadsheet‑based scheduling, poor visibility of daily productivity, and slow invoicing and payment processes. To address these issues they chose ServiceM8’s field service management software to better manage jobs from the initial call through to invoicing and payment.

ServiceM8 provided mobile job scheduling and real‑time updates so technicians can view and receive jobs on the go, plus on‑site payment, SMS appointment confirmations, and a Recurring Jobs feature for routine work. As a result, Integrum Services moved away from paperwork, dramatically improved cashflow through immediate payments, reduced cancellations with appointment texts, and boosted office‑to‑field coordination and productivity using ServiceM8.

Integrum Services

Peter Bowers-Davis