ServiceM8
42 Case Studies
A ServiceM8 Case Study
ICOZ Antennas, a Sydney-based digital integrator serving commercial clients like hospitals and hotels, needed a simple way to track jobs and the location of field staff while eliminating paper-based processes. Searching for a solution, they implemented the ServiceM8 app to manage jobs, capture photos, and monitor workers via GPS.
ServiceM8 provided an easy-to-use, paperless system with online job histories, mobile photo documentation, and a Job Dispatch Board for real‑time worker allocation. As a result, ICOZ Antennas cut hours of administrative duplication, removed the need for separate cameras and paper reports, and achieved faster on-site reporting and cost savings — improvements the company attributes directly to ServiceM8.
Heinrich Saayman
ICOZ Antennas