ServiceM8
42 Case Studies
A ServiceM8 Case Study
Havensafe, Corpsec & Geoffrey Australia — a trio of Sydney-based security businesses (Havensafe handles installations and maintenance and allocates jobs to overseas vendors; Corpsec provides security consulting; Geoffrey Australia imports security products) — faced fragmented job tracking and communications. Using Outlook Tasks left them unable to see job progress, standardize invoices or coordinate accounting between Sydney and Canberra, so they adopted the ServiceM8 app to manage jobs, communications and paperwork.
ServiceM8 delivered an easy-to-use app with job tracking, templates and customizable forms that required zero staff training. As a result, ServiceM8 enabled immediate on-site invoicing, reporting, client signatures and payment (cutting report turnaround from days or weeks — even a month — to immediate), improved cash flow, reduced admin time through standardized invoices, and better pricing control so finance can verify industry-consistent prices.
Graeme House
Havensafe, Corpsec & Geoffrey Australia