Case Study: BWE Electrical achieves over 50% reduction in admin time with ServiceM8

BWE Electrical - Customer Case Study

BWE Electrical (Bone & Wortmann Electrical), a Gold Coast electrical services company, was losing time to paperwork and struggled to keep track of past jobs while using an inadequate field-service app. They found and adopted ServiceM8’s mobile app for iPhone/iPad to improve scheduling, job tracking and invoicing across their team.

ServiceM8 delivered a mobile scheduling and job-tracking solution with templated on‑site invoicing and Xero sync, storing customer and job history centrally for all employees. As a result, BWE Electrical cut administration time by over 50% (from 4–5 days to about 2 days in the office), now invoices on the spot, reliably tracks jobs and photos, and has grown the business (six new employees and a thriving operation).

BWE Electrical

Jade Wortmann

BWE Electrical