Case Study: Attention to Detail achieves streamlined admin and faster cash flow with ServiceM8

Attention to Detail - Customer Case Study

Attention To Detail is a family-run cleaning and deck business in Darwin, Australia. Before adopting ServiceM8, owner Brenda Bagshaw managed jobs and staff with Outlook Calendar, had no single program for client records, struggled to manage contractors, and faced accounting integration and paperwork bottlenecks that limited growth.

ServiceM8 provided scheduling, record keeping, accounting features and Add‑ons, plus integration with QuickBooks Online, enabling remote staff access and reducing manual data entry. As a result, Attention To Detail reports dramatic gains—productivity rated “20” on a 1–10 scale, 200% less invoicing administration, and a 1000% improvement in cash flow thanks to faster online invoicing and more reliable payments.

Attention To Detail

Brenda Bagshaw

Owner