Case Study: AME Electrical achieves streamlined operations and reduced paperwork with ServiceM8

AME Electrical - Customer Case Study

AME Electrical, a family‑owned full‑service electrical contractor in Wanganui, New Zealand, was struggling with paper-based workflows: handwritten job sheets, repeated customer and materials entries, and lengthy admin and workshop time. They selected the ServiceM8 web and mobile app to replace manual processes and better manage scheduling and job records.

ServiceM8 implemented digital job management (including Smart List, Job Scheduling and a Job Diary), enabling technicians to generate job numbers on site, capture photos and notes, and eliminate duplicated data entry. After nearly two years using ServiceM8, AME Electrical reports faster, more accurate admin (copying job details straight into MYOB), reduced workshop time, and clearer job histories—delivering measurable time and cost savings across the business.

AME Electrical

Alex Mitchell

AME Electrical