Serviceform
9 Case Studies
A Serviceform Case Study
Huoneistokeskus, one of Finland's largest real estate agents, faced challenges in communicating with customers due to a lack of in-house coding capabilities. They needed a more efficient lead generation and sales process to stand out in a competitive market. They turned to Serviceform for its solutions, including a chatbot and Serviceform Insights analytics.
Serviceform implemented chatbots on the company's homepage, property pages, and realtor pages to automatically answer enquiries and route leads directly to the appropriate agent. This solution required no coding from Huoneistokeskus. As a result, Serviceform helped the company generate over 100 new leads per month, which increased their revenue by approximately €500,000 within six months while streamlining their sales pipeline.
Olli Pohjonen
Development Director