Service Provider Pro
18 Case Studies
A Service Provider Pro Case Study
Reachly, a lead generation agency targeting the APAC region, faced significant challenges in scaling its operations across six countries with different languages, cultures, and limited data availability. Founder Thibault Garcia needed a system to productize their custom service packages while maintaining a consistent brand and handling client onboarding and billing efficiently.
The agency implemented Wayfront to serve as its operational backbone. The platform allowed Reachly to create customized, branded client portals for onboarding and payment processing, providing a professional and scalable front-end experience. This enabled Reachly to standardize its client-facing operations without sacrificing the flexibility needed for different markets. Using Wayfront, along with a lean tech stack, helped the agency scale to serve over 50 clients and move toward $1 million in annual recurring revenue within 18 months of going full-time.
Thibault Garcia
Founder