Case Study: GMB Gorilla scales automated Google Business Profile management with Service Provider Pro

How Garrett Smith is Running a Highly Automated Google My Business Management Service

GMB Gorilla, a provider of Google My Business profile management, faced the challenge of delivering a low-priced, recurring service without the high overhead of manual account and project management typically associated with marketing agencies. They needed a scalable and automated system to handle orders and client management efficiently, which led them to partner with the vendor, Service Provider Pro (Wayfront).

The solution implemented by Service Provider Pro provided a highly automated client portal and back-end system for order and billing management. This automation allowed GMB Gorilla to efficiently manage multi-location clients with volume discounts and convert one-time service purchases into subscriptions at a 95% rate. By leveraging Service Provider Pro's reseller module and automated workflows, GMB Gorilla was able to scale its operations and offer its services at a competitive price point.

GMB Gorilla

Garrett Smith

Owner