Case Study: DigitalPush becomes a Highly Automated Agency with Service Provider Pro

From a Mishmash of Tools to a Highly Automated Agency

DigitalPush, an agency specializing in outreach services, faced significant challenges managing its vast offering of over 5,000 services. Before using Wayfront, the company relied on a disjointed mishmash of tools like WordPress plugins and Wufoo forms, which lacked a proper backend system and caused operational inefficiencies. They needed an all-in-one solution to manage orders and client communication without creating individual landing pages for each service.

Wayfront provided a powerful, integrated solution with customizable front-end order forms and a robust backend, specifically designed for digital marketing services. This streamlined DigitalPush's operations, allowing them to manage all services and client support tickets efficiently from a single platform. The vendor's exceptional support and willingness to implement custom features, like a filterable list and improved ticket tracking, greatly exceeded expectations and solidified the partnership.

DigitalPush

Derek Iwasiuk

Chief Executive Officer