Case Study: Uni-Temp Refrigeration maximizes efficiency and customer satisfaction with Service Pro by MSI Data

Uni-Temp Refrigeration boosts 24/7 service efficiency with Service Pro

Uni-Temp Refrigeration, an industrial refrigeration contractor, faced challenges in consolidating its service reporting, timesheets, and inspection reports onto a single digital platform. They also needed to simplify payroll processing for field technicians and provide customers with access to vital safety documents, all while requiring integration with their existing Sage 100 accounting software. To address these issues, they turned to Service Pro by MSI Data.

Service Pro by MSI Data provided a solution that integrated seamlessly with Sage 100, replacing a previous documentation platform. It consolidated all reporting and timesheets, offered a custom payroll report, and provided a customer portal for access to documentation. As a result, Uni-Temp decreased data entry, gained real-time business insights, and increased overall customer satisfaction.

Uni-Temp Refrigeration