Service Objects
13 Case Studies
A Service Objects Case Study
AdvancedWare Corporation, an Irvine-based provider of ERP, e-commerce, and business process solutions, needed a more dependable way to automate sales tax calculation after a competing product produced too many errors. It turned to Service Objects and its FastTax API, which relies on accurate location data and address validation to determine tax jurisdictions and handle complex municipal-level tax rules.
Service Objects implemented FastTax with DOTS Address Validation to improve address correctness, ZIP+4 matching, and jurisdiction lookup, delivering response times as fast as 100 milliseconds. The result was dramatically improved reliability, 99.999% server uptime, and strong support that gave AdvancedWare confidence to make FastTax part of future customer installations.
Michael Serrato
President