Service Objects
17 Case Studies
A Service Objects Case Study
Angel Flight West, a non-profit organization that coordinates volunteer flights for medical patients, faced the challenge of communicating efficiently with volunteers, donors, and healthcare professionals. Inaccurate address data was leading to wasted postage and missed opportunities. They turned to Service Objects and its DOTS Address Validation service to solve this problem.
Service Objects provided its address validation API to Angel Flight West free of charge through an in-kind grant. This solution improved operational efficiency by ensuring accurate ZIP codes for calculating flight mileage and generating maps. It also saved money on donation mailings and provided essential data for grant requests, helping the organization serve more people with its donated dollars.