Case Study: Topgolf achieves rapid contract and payment turnaround with Sertifi

Topgolf Aces PCI Compliance with Sertifi and Delphi.fdc

Topgolf, a popular venue for social and corporate events, faced a slow, paper‑based booking process that required clients to print, sign, fax contracts and provide payment details — creating heavy administrative work, human error risk, and PCI compliance concerns. Seeking a faster, more secure guest experience, they looked for a digital solution to streamline signatures and deposits.

Sertifi, integrated with Topgolf’s Amadeus Sales & Event Management PMS and Merchant Link gateway, enabled one‑click contract and deposit requests with payment data pushed directly into the PMS so venue staff never handle card numbers. The change cut turnaround from five days to about three hours, freed up sales time, improved reporting and visibility, and gave guests a faster, more secure way to sign and pay.

TopGolf