Case Study: Millennium Systems International reduces close time by 50% with Sertifi

Reduces Time to Close by 50% & Automates Service Delivery

Millennium Systems International, a provider of business management software for the beauty and wellness industries, faced significant inefficiencies in its sales and client onboarding processes. The company's manual method of generating contracts and processing payments was cumbersome, leading to security risks, administrative errors, and delays of up to 72 hours in commencing service for new clients. To solve this, they worked with Sertifi to integrate its electronic signature and payment capabilities.

By implementing Sertifi's solution, which was integrated with Zuora and Drawloop, Millennium automated its entire closing process. This allowed clients to sign documents and enter payment information securely in a single step. The vendor's solution helped the company cut its time to close deals by 50%, eliminated all administrative re-keying work for its sales team, and completely eradicated client onboarding delays, making operations ten times more efficient.

Millennium Systems International

Matthew Scudder

VP of Operations