Sertifi
33 Case Studies
Case Study: La Cantera Resort & Spa accelerates secure payments with Sertifi by Flywire
A Sertifi Case Study
La Cantera Resort & Spa cuts signature and payment turnaround with Sertifi by Flywire
La Cantera Resort & Spa sought to simplify and secure its authorization, contracting, and payment processes for events. Their staff were manually taking credit card information over the phone and entering it into systems, which was inefficient and posed security risks. A key requirement was that any new solution integrate with their existing Oracle OPERA property management system.
By implementing the Sertifi by Flywire platform with its OPERA integration, the resort streamlined workflows. This allowed staff to send secure authorization and payment requests electronically, which guests could complete from any device. The solution increased convenience, reduced payment processing fees by enabling ACH payments, and strengthened PCI compliance and security. Sertifi by Flywire helped the property achieve faster turnaround on requests, reduce follow-ups, and gain staff time for revenue-generating activities.
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