Case Study: Hyatt Regency Denver Tech Center closes sales faster with Sertifi

Hyatt Regency Denver Tech Center trims 3 days off sales turnaround with Sertifi

The Hyatt Regency Denver Tech Center was facing delays in its sales process due to manual methods of collecting signed contracts and payment information via email, print/scan, and fax. They sought a more efficient and secure solution to handle contracting and payments while improving PCI compliance, leading them to implement the Sertifi next-generation platform.

By using Sertifi's solution, the property automated its contract and payment workflows. This allowed clients to sign documents and submit secure payments online, trimming three days off the turnaround time for receiving signed documents and deposits. Sertifi also provided a more secure method for capturing payments, reduced the risk of fraud, and improved efficiency across sales, finance, and front desk departments.

Hyatt