Case Study: Hotel Madison achieves faster payments and $9,000 savings with Sertifi ACH

Hotel Madison Simplifies Payments and Saves $9,000 with Sertifi ACH

Hotel Madison wanted a faster, more convenient payment workflow for staff and clients. Before using Sertifi, the team sent agreement and payment requests through DocuSign and had to repeatedly follow up to collect complete payment information, slowing down the process.

Sertifi provided online payment forms and ACH payment processing, helping Hotel Madison streamline payments and improve security. In one year, the property processed over $1.4 million in payments, moved 26% of volume to ACH, and saved more than $9,000 in credit card commissions. The team also closed business faster and began reconciling payments more quickly.

Hotel Madison

Caleb Shifflett

Director Of Finance