Case Study: AmTrav achieves frictionless hotel arrivals with Sertifi

Amtrav Ensures Frictionless Arrivals for Business Travelers with Sertifi

AmTrav, which serves more than a thousand corporate travel customers in the United States, needed a better way to send hotel booking and payment information in advance. Before Sertifi, the process was fully manual, taking about 100 hours a month to create and send forms, follow up with hotels, and redo bookings when payment cards were compromised.

With Sertifi’s travel authorizations solution, AmTrav automated hotel prepayment and authorization workflows, securely delivered card and booking details, and reduced manual effort by half. The result was enough time savings to cut the travel advisor team in half and reallocate resources, while also lowering fraud risk and strengthening hotel relationships, with fewer complaints about check-in and manual pre-payment issues.

AmTrav

Elliott Mcnamee

Product Marketing Director