Case Study: Condor Ferries digitalizes safety management with SERTICA

Condor Ferries implements Sertica in 12 months to digitalize safety management

Condor Ferries, a leading ferry service operator, faced challenges with an inefficient and fragmented Safety Management System that relied on Word templates, Excel, and emails. This made audits difficult and provided poor visibility into operations. To address this, they implemented SERTICA, specifically its HSQE module, to digitalize their processes and integrate maintenance and safety activities.

The solution implemented by SERTICA centralized all information and workflows into a single ship management system. Key features like the response log enhanced visibility and accountability, replacing traditional communication methods. As a result, Condor Ferries successfully passed a DOC audit with no remarks, as auditors appreciated the precise, unchangeable data. The system also improved the tracking and closure of events and provided dashboards for better management reporting and trend analysis, fostering a new culture of proactive safety management.

Condor Ferries