Case Study: Telstra achieves $1.6M annual savings and smarter space utilisation with Serraview

Telstra - Customer Case Study

Telstra, Australia’s leading telecommunications and information services company, needed a better way to manage its 51-site property portfolio, improve space utilisation, and replace slow, manual accommodation audits and move planning processes. Telstra turned to Serraview and its Strategic Property Management System, including Move Management and Accommodation Management tools, to gain better visibility and control across its offices.

Serraview implemented automated utilisation tracking, dashboard reporting, and streamlined online move planning to give Telstra accurate occupancy data and faster forecasting. The result was more strategic planning, more efficient move management, and stronger collaboration across stakeholders, with measurable savings of over $1.6M per year after Telstra exited an underutilised building.

Telstra

Craig Armstrong

Finance & Reporting Manager Telstra Property, Telstra