Case Study: Suncorp reduces property costs and optimises its portfolio with Serraview

Suncorp - Customer Case Study

Suncorp Group, a top 25 ASX-listed financial services group, faced significant challenges in managing its real estate portfolio of 650 sites for its 15,000 employees. Using traditional systems like spreadsheets and paper plans led to a lack of accurate occupancy data, slow strategic planning, and limited executive buy-in for property strategy. To address this, they turned to the vendor Serraview and implemented its Workplace Management system.

The Serraview solution provided a single portal that delivered complete visibility of the portfolio, streamlining moves and strategic planning. This enabled Suncorp to optimize its property use, including a major strategic move of 700 people that saved the full cost of a building. The company achieved a cost reduction of over 30% per annum by moving to a flexible work environment and significantly improved executive buy-in through accurate, data-driven forecasts.

Suncorp Group

Chris Sutcliffe

Executive Manager Workplace Delivery, Suncorp Business Services