Case Study: Australian Government achieves greater efficiency and compliance with Serraview

Australian Government - Customer Case Study

The Australian Government, a large department with over 20,000 staff, faced significant challenges in managing its property portfolio. They needed to comply with strict PRODAC reporting requirements, deliver a mandated 4% efficiency dividend, and replace inefficient manual processes involving paper plans and spreadsheets. To address this, they turned to Serraview for its space management software and services.

Serraview implemented a centralized, user-friendly software solution that automated manual workflows and simplified PRODAC compliance. This provided the department with transparent, national visibility of their property data and streamlined move planning. The results were substantial, enabling the agency to achieve a smaller footprint, deliver significant efficiency dividends without losing headcount, and drastically reduce the time spent on compliance reporting. The property team's reputation was enhanced, and Serraview's proactive service was key to the successful implementation.

Australian Government