Case Study: Zoetis achieves 60% cash application automation with Serrala

Zoetis achieves 60% cash application automation in three months with Serrala

Zoetis, a global animal health company, faced inefficient and manual order-to-cash processes that were error-prone and hindered growth. To overcome these challenges with cash application, credit approval, and collections, they partnered with vendor Serrala to implement its O2C solutions.

By leveraging Serrala's technology, which integrated seamlessly with their SAP systems, Zoetis achieved a 30% return on investment quickly. Most notably, they automated 60% of their cash application within just three months of going live, significantly improving efficiency and visibility across their global operations.

Zoetis