Case Study: University of Toronto saves $250,000 annually with Serrala AP automation

University of Toronto saves $250,000 annually with Serrala

The University of Toronto's Facilities and Services Department sought an AP automation solution from Serrala to streamline its invoice processing. The department needed to eliminate paper-based systems, reduce errors, and gain better control over its high volume of non-purchase order invoices to shorten payment cycles and improve vendor relations.

Serrala implemented its FS² Accounts Payable solution, which automated invoice capture and introduced efficient approval workflows. This provided the university with real-time visibility into the entire invoice lifecycle. The solution saved the University of Toronto $250,000 in its first year by capturing early payment discounts, avoiding penalties, and freeing staff from low-value clerical work through a sustainable, paperless process.

University of Toronto