Case Study: Unite achieves 96% cash application automation with Serrala FS² Autobank

Unite achieves 96% cash application automation with Serrala

Unite, a European web platform for connecting suppliers and customers, faced significant cash application challenges despite having some automation. Their teams were overwhelmed by manual tasks like processing bank statements in Excel and handling remittance advices with a third-party tool, leading to errors, delays, and limited reporting capabilities. They partnered with vendor Serrala to implement its FS² Autobank solution to resolve these issues.

By implementing Serrala's FS² Autobank, which integrated seamlessly with their SAP environment, Unite achieved a 96% automation rate for cash application. The solution, particularly the SmartEye tool for automatic matching, eliminated nearly all manual remittance processing, significantly reduced errors, and confined human work to handling exceptions. This provided Unite with better operational visibility, faster processing, and permanent added value with minimal additional effort.

Unite