Case Study: Jabil streamlines 2 million annual invoices with Serrala AP automation

Jabil automates 2 million invoices annually with Serrala

Jabil, a high-tech manufacturing company, faced challenges in processing approximately 2 million invoices annually across its three global shared services centers. Different processes and levels of automation at each location made it difficult to gain a real-time, company-wide view of invoices and supplier payments. To address this, Jabil turned to vendor Serrala to implement a single global process for invoice capture and handling using its AP Automation solution.

Serrala implemented its FS² AccountsPayable solution to fully digitize and automate Jabil's invoice processing from end-to-end. The solution included cloud-based digital capture, automated validation, and AI-enhanced workflows. As a result, Jabil achieved a 40% average straight-through processing rate, with rates exceeding 70% for selected vendors. The automation saved approximately 2000 hours by auto-generating vendor statements and significantly reduced duplicate and paper invoices. Serrala's solution provided Jabil with the flexibility to manage increasing volumes and maintain smooth payments during global supply chain disruptions.

Jabil