Case Study: DowDuPont achieves 68% cash application automation with Serrala

DowDuPont achieves 68% cash application automation with Serrala

DowDuPont, a global materials science company, faced significant cash application challenges following its merger. The company relied on multiple outdated SAP systems, struggled with decoupled remittance advices, and had poor oversight of its global accounts receivable processes. To address this, DowDuPont partnered with vendor Serrala to implement their FS² AutoBank automated solution to modernize its operations and achieve high automation rates.

Serrala implemented a solution that centralized DowDuPont's cash application processes, providing globalized and flexible standards. This allowed the company to achieve a 68% cash application automation rate, significantly reduce unapplied cash, and automatically capture and assign remittance advices. The solution also featured an intuitive user interface that improved workflows for finance teams. Serrala's implementation provided DowDuPont with greater visibility, control, and the ability for instant reporting based on real-time data.

DowDuPont