Serrala
68 Case Studies
A Serrala Case Study
Big Lots, a major broadline closeout retailer, faced significant data growth and performance issues within its SAP systems after implementing SAP IS-Retail. The rapidly expanding data volume, which was on pace to reach 40 TB, was causing slowdowns and made responding to sales tax audits a complex, manual process. To address this immediate challenge, Big Lots engaged vendor Serrala to develop a Data Volume Management strategy.
Serrala implemented its Corestone solutions in phases to archive data and provide fast retrieval access. This solution stabilized database growth, reducing data volume by 97% and cutting the data growth rate by 90%. The results were dramatic: sales query times dropped to 5-10 seconds, sales audit response times improved from two weeks to one day, and user productivity increased thanks to faster system performance and automated reporting. Serrala's solution successfully addressed both performance and compliance requirements for Big Lots.