Case Study: Baloise Group optimizes payments and treasury processes with Serrala

Baloise Group raises cash application automation to 60% with Serrala

Baloise Group, a Swiss insurance company, faced challenges in achieving accurate financial reporting and meeting new regulatory requirements for payment formats. They had outgrown their Excel-based systems and needed a modern, digitized solution for accounts receivable, accounts payable, and liquidity planning. They engaged vendor Serrala and implemented its FS² Payments solution to manage outgoing transactions and gain better visibility within their SAP ERP.

By working with Serrala, Baloise was able to centralize its financial processes within a single system. The vendor's solutions provided full transparency and automation, notably increasing the cash application automation rate from 0% to 60%. This implementation, completed in just six months, resulted in faster customer payments, improved control over authorizations, and optimized treasury processes with better visibility into cash reserves for Serrala's customer.

Baloise Group