Case Study: ABB achieves 80% cash application automation with Serrala FS² AutoBank

ABB boosts cash application automation to 80% with Serrala

ABB, a global technology company, faced significant challenges in its cash application processes due to a fragmented and inefficient global environment built over its 130-year history. This lack of standardization and visibility into working capital led ABB to partner with Serrala and implement its FS² AutoBank solution to centralize and automate the process.

By implementing Serrala's FS² AutoBank, ABB achieved a standardized, automated source of truth for its credit workflows. The solution delivered an 80% automation rate, saving considerable time, eliminating manual tasks like spreadsheet maintenance, and enabling instant reporting. Serrala's tool notably increased automation even in advanced regions, such as boosting the Benelux subsidiary's rate from 60% to 80%.

ABB